Location
montreal, qc, Canada
Posted
July 04, 2026
Job Description
Drive impactful training initiatives as a Bilingual Training Facilitator in Montreal, QC, working hybrid two days a week. This role focuses on empowering employees in a mission-driven financial services organization.
As a key player in a transformation effort, you'll collaborate with training teams and leadership to help contact center agents confidently adapt to new technologies. With a focus on learner-centered experiences, your expertise will be vital in designing curricula and evaluating training effectiveness. You’ll support hundreds of employees in their onboarding and skill development journey, all while contributing to meaningful community outcomes.
Key Responsibilities:
• Lead interactive in-person and virtual training sessions
• Develop training content for new tools and processes
• Analyze and enhance training methods through feedback
• Partner with stakeholders to ensure training relevancy
• Facilitate onboarding and k...
As a key player in a transformation effort, you'll collaborate with training teams and leadership to help contact center agents confidently adapt to new technologies. With a focus on learner-centered experiences, your expertise will be vital in designing curricula and evaluating training effectiveness. You’ll support hundreds of employees in their onboarding and skill development journey, all while contributing to meaningful community outcomes.
Key Responsibilities:
• Lead interactive in-person and virtual training sessions
• Develop training content for new tools and processes
• Analyze and enhance training methods through feedback
• Partner with stakeholders to ensure training relevancy
• Facilitate onboarding and k...