Trainer, ILA

ibex

Full-time Other
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Location
lahore, punjab, Pakistan
Posted
July 08, 2026

Job Description

Overview

ILA Communication Trainer

Responsibilities

  • Deliver engaging induction and process training sessions for new hires.
  • Design and update training materials, presentations, and learning resources.
  • Assess trainee performance through evaluations, quizzes, and practical assessments.
  • Identify learning gaps and conduct refresher training sessions.
  • Coach and mentor employees to improve product knowledge, communication, and customer service skills.
  • Collaborate with Operations and Quality teams to ensure training aligns with business objectives.
  • Monitor training effectiveness and prepare training reports and performance insights.
  • Foster a positive learning environment that encourages employee growth and development.

Qualifications

  • Excellent communication and presentation skills.
  • Strong facilitation, coaching, and interpersonal abilities.