Trainer - Call Center (Temporary, Remote)

FULLTIME Counselors, Social Workers, and Other Community and Social Service Specialists

Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Support the design, development, and distribution of the OPM training programs and materials
• Conduct, plan, and coordinate the OPM training to a variety of audiences
• Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparin...