Trainee Customer Resolution Officer - Fixed term 2 years
Coffs Harbour City Council
Full time
Information and Record Clerks
Location
Coffs Harbour, New South Wales, Australia
Posted
June 26, 2026
Job Description
Trainee Customer Resolution Officer - Fixed term 2 years
Coffs Harbour, Australia
Reference: 6905114
- Kick-start your career in customer service with a supported traineeship
- Build valuable skills while completing a Certificate IV in Business Administration
- Join a collaborative, community-focused team at our brand-new Yarrila Place office
About the role
We are seeking a motivated and enthusiastic Trainee Customer Resolution Officer to join our Customer Experience team. This is a fantastic opportunity to begin your career in customer service while gaining a nationally recognised qualification.
In this role, you will provide support to customers across multiple channels, including face-to-face, phone and email, while learning how to resolve enquiries effectively. You'll develop administration and communication skills, work with a range of internal...