Trade Support Analyst

Ambition

Full-time Other-General
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Location
singapore, singapore, Singapore
Posted
June 12, 2026

Job Description

Overview


Our client, a leading global financial markets and trading technology firm, is seeking a Trade Desk Associate to join its Singapore-based FX operations team.


This role supports a 24x5 low-latency electronic FX trading platform. The successful candidate will provide real-time client support, monitor trading activity and platform performance, and troubleshoot trading, connectivity, and market data issues during the Asia trading session.



Responsibilities


  • Serve as the first point of contact for client enquiries via phone and email during the Asia trading session.
  • Provide real-time support across trading activity, platform connectivity, APIs, and market data.
  • Troubleshoot client issues involving FIX connectivity, order behaviour, platform functionality, and trading flows.
  • Use Linux and command-line tools to review logs, investigate incidents,...