Location
Charlotte, NC, United States
Posted
July 09, 2026
Job Description
**TRAC Sales Support**
TRAC Sales Support Specialists act as an extension of the TIAA Retirement and Consulting teams by providing support in the areas of pipeline management, proactive outreaches, money movement, documentation quality, on-campus events, and onboarding for new hires. Key responsibilities include the use of reports and completion of analysis to inform the prioritization, planning and execution of participant follow-up and coaching activities. This role will also be responsible for conducting participant outreaches and providing service support to participants around topics related to the scheduling of meetings and money movement activities.
**Key Responsibilities and Duties**
+ Assess pipeline quality in relation to role targets and recommend top areas of focus to drive performance
+ Proactively contact participants to schedule appointments and follow-up on money movement activities
+ Monitor documentation quality and source insights to inform...
TRAC Sales Support Specialists act as an extension of the TIAA Retirement and Consulting teams by providing support in the areas of pipeline management, proactive outreaches, money movement, documentation quality, on-campus events, and onboarding for new hires. Key responsibilities include the use of reports and completion of analysis to inform the prioritization, planning and execution of participant follow-up and coaching activities. This role will also be responsible for conducting participant outreaches and providing service support to participants around topics related to the scheduling of meetings and money movement activities.
**Key Responsibilities and Duties**
+ Assess pipeline quality in relation to role targets and recommend top areas of focus to drive performance
+ Proactively contact participants to schedule appointments and follow-up on money movement activities
+ Monitor documentation quality and source insights to inform...