Tier 2 Help Desk Agent—Complex Issue Solver

Unisys

Full-time Aspectos generales de RR. HH.
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Location
bogotá, bogotá, distrito capital, Colombia
Posted
June 07, 2026

Job Description

Unisys is seeking an Agente de Mesa de ayuda N2 in Bogotá. In this role, you will provide Tier 1 and Tier 2 support, troubleshoot and resolve complex hardware/software issues, and effectively communicate solutions to technical and non-technical users. Candidates should possess a High School Diploma or equivalent and have 2-4 years of experience in a support role. The role demands strong problem-solving and analytical skills in a dynamic environment.
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