Tier 1 Tech Support Engineer | Customer Care & Docs

Copeland Philippines, Inc

Full-time Engineering
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Location
remote, romblon, Philippines
Posted
May 30, 2026

Job Description

Copeland Philippines, Inc is seeking a Tier 1 agent responsible for providing exceptional customer service and tech support through phone and email. The ideal candidate will manage technical calls and assess user needs while maintaining documentation and logs of completed work.

The position offers flexible benefits, including paid parental leave, vacation, and holiday leave. Join us in a role that values communication and customer satisfaction.

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