Manage, direct, and lead all functions within a terminal. Primary areas of accountability include: productivity, service, safety, CSA performance, loaded mile ratio, driver retention, working driver percentage, cost per dray management, and asset management
Responsible for the creation and implementation of an annual yearly business plan for the Terminal, along with Terminal strategies
Conduct monthly results reviews of all key accountability areas
Develop and deliver internal and external strategies to provide superior service to customers. Implement, analyze and monitor to ensure, service goals, expenses, budgets
Support customer relationships when required and ensure that safety, service, and quality measures are implemented, audited and monitored for corrections
Ensure that a safe working environment is provided for all employees and owner operator contractors