Tenzai Platform Senior Support Specialist

Bilinguallink

Full-time Other-General
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Location
coquitlam, metro vancouver regional district, Canada
Posted
June 27, 2026

Job Description

Join a leading tech consulting company as a Senior Support Specialist for the Tenzai platform in Toronto, Ontario. This hybrid position focuses on operational support, troubleshooting, and performance management, crucial for driving reliability in mission-critical systems.
In this contract role, you will oversee the Tenzai platform's day-to-day operations, ensuring optimal performance and stability. You'll work closely with cybersecurity and engineering teams to troubleshoot incidents and enhance platform reliability through comprehensive maintenance and documentation practices. Candidates should have a strong background in IT Operations and production support.
Key Responsibilities:
• Ensure daily stability and operational support for Tenzai
• Monitor and analyze performance metrics regularly
• Resolve production-related issues quickly and effectively
• Conduct routine maintenance and update tasks
• Maintain platform configuration and documentation
Requirements:...