Location
Old Durham, County Durham, United Kingdom
Posted
July 13, 2026
Job Description
Freelance Tenant Liaison Officer (TLO)
Location: Durham Office
Job Type: Freelance
Rate: £13 per hour PAYE
Start Date: Immediate
Freelance Tenant Liaison Officer Required
We are seeking an experienced and professional Tenant Liaison Officer (TLO) to join our team on a freelance basis, supporting the delivery of planned maintenance and refurbishment works across social housing contracts.
Based from our Durham office, you will play a vital role in ensuring residents receive excellent communication and support throughout the duration of improvement works to their homes.
Key Responsibilities
Act as the main point of contact between residents, site teams, and the client.
Keep tenants fully informed before, during, and after planned works.
Arrange and attend resident meetings, home visits, and consultation events.
Manage resident expectations and resolve concerns promptly and professionally.
Coor...
Location: Durham Office
Job Type: Freelance
Rate: £13 per hour PAYE
Start Date: Immediate
Freelance Tenant Liaison Officer Required
We are seeking an experienced and professional Tenant Liaison Officer (TLO) to join our team on a freelance basis, supporting the delivery of planned maintenance and refurbishment works across social housing contracts.
Based from our Durham office, you will play a vital role in ensuring residents receive excellent communication and support throughout the duration of improvement works to their homes.
Key Responsibilities
Act as the main point of contact between residents, site teams, and the client.
Keep tenants fully informed before, during, and after planned works.
Arrange and attend resident meetings, home visits, and consultation events.
Manage resident expectations and resolve concerns promptly and professionally.
Coor...