Tenancy and Enforcement Team Manager

Full-time Management & Operations

12 months contract with a local authority

Summary

• The Team Manager – Tenancy Rights, Advice & Enforcement will lead a newly established team responsible for implementing the council’s duties under the Renters’ Rights Act (RRA). This role is crucial for ensuring the effective enforcement of private rented sector tenancy legislation, addressing unlawful eviction and harassment, and providing high-quality tenancy rights advice to residents. The position is a 12-month contract with a local authority, offering an opportunity to make a significant impact on tenancy rights and enforcement.

Responsibilities

• Lead, manage, and develop a specialist team of officers delivering tenancy rights advice, casework, and enforcement activities.
• Set clear service objectives, monitor performance, and ensure the delivery of a high-quality, resident-focused service.
• Build a positive, inclusive, and high-performing team c...