Job Description
Position: Online Tele Sales Associate
Qualifications: Bachelor's or Masterβs degree in Marketing, Business
Administration, or a related field.
Industry: Gems & Jewelry (preferable) /Retail /Services
Key Responsibilities:
β’ Manage incoming leads from online platforms, social media, and company
website, ensuring timely follow-ups and conversions.
β’ Handle customer inquiries through chat, email, calls, and WhatsApp with a
consultative sales approach.
β’ Understand customer requirements and provide personalized jewelry
recommendations.
β’ Share product details, pricing, and offers with potential clients, ensuring
complete clarity.
β’ Work closely with the marketing team to provide insights on customer
preferences and lead quality.
β’ Achieve and exceed monthly/quarterly sales conversion targets.
β’ Assist with after-sales support, including order tracking, payment coordi...