Telephony Engineer

WomenTech Network

Full-time Communications Equipment Operators
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Location
Derby, England, United Kingdom
Posted
June 12, 2026

Job Description

JOB DESCRIPTION

The team you'll be working with:

We have an exciting opportunity forΒ a Telephony Engineer who will be responsible for effectively and efficiently maintaining the Telephone Systems working on a Healthcare Account based in LeicesterΒ 


The team provides BAU operational support and project delivery across all infrastructure towers to multiple Public and Private Sector customers.


This role will work closely with the customers to assist them in both BAU support and the implementation of Telephony services.

What you'll be doing:

  • To provide BAU operational support across a wide range of customer telephony infrastructure, including health checks and reporting.

  • Managing Incidents, Problems, Requests and Changes in line with ITIL best practice and ensuring that SLAs are maintained.

  • Delivery of project-related tasks such as the installation of new telephone equipment.

  • Cr...