Telecom Support Team Lead: KPI-Driven Coaching

Fusion CX

Full-time Management & Operations
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Location
pasig, metro manila, Philippines
Posted
June 08, 2026

Job Description

A leading telecom support company in Manila seeks a Team Leader to supervise customer service representatives. You will guide agents in delivering exceptional customer experiences and ensuring performance metrics are met. Ideal candidates should have 1-2 years in a leadership role and strong skills in communication and analytics. Join us to develop your leadership and coaching abilities in a dynamic, growth-focused environment.
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