TELE SALES AGENT / CUSTOMER SERVICE

Full-time Management & Operations

Position: Tele Sales Agent

The Tele Sales Agent is responsible for generating sales through outbound and inbound telephone calls, promoting company products or services, maintaining customer relationships, and achieving assigned sales targets.

Key Responsibilities

• Make outbound calls to potential and existing customers to promote products or services
• Receive inbound calls and handle customer inquiries professionally
• Explain product features, pricing, and benefits clearly to customers
• Identify customer needs and recommend suitable solutions
• Achieve daily, weekly, and monthly sales targets
• Maintain accurate customer records and call logs in CRM or Excel
• Follow up on leads and convert them into confirmed sales
• Handle objections and resolve customer concerns effectively
• Coordinate with the sales and operations team for order processing
• Ensure compliance with company policies...