Tele-Interviewer

Sun Life

Full-time Information and Record Clerks
Apply Now
Location
Taguig, Metro Manila, Philippines
Posted
June 21, 2026

Job Description

Job Description

:

The interviewer's role is to, during a recorded interview, simultaneously interview the client and document the answers, collecting confidential information about the client's medical history (health and medication) and non-medical (lifestyle).

As a key touch point with the client, responsibilities include

  • completing the tele interview,
  • arranging for calling back with clients that are not available,
  • informing the advisor of updates on the case using CSW and/or over the phone
  • Answering the client’s questions about the next step of the process up to transferring the client to other units upon request.

    • We are an equal opportunity employer and welcome applications from Persons with Disabilities.

    Job Category:

    Call Centre

    Posting End Date:

    Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      June 21, 2026
    • Application Deadline
      July 31, 2026