Telco Call Center Ops Manager: Lead, Improve & Optimize

Iqor

Full-time Management & Operations
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Location
, , philippines, , , philippines, Philippines
Posted
June 18, 2026

Job Description

iQor is looking for a Call Center Manager to oversee daily operations and improve service levels. The role requires effective management of call center supervisors and the ability to analyze performance metrics.

The ideal candidate should possess over 5 years of experience in call center management and 2 years managing teams, especially in telecommunications. A high school diploma or equivalent is required. This position is based in the Philippines.

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