Location
muntinlupa, metropolitan manila, Philippines
Posted
June 17, 2026
Job Description
Summary
Provide technical assistance by answering questions and resolving problems on the organization’s computer hardware, software systems, applications software, network, printers, and all other computer related problems. Generate reports and integrate sources through automation for vulnerability assessment and penetration testing activities.
General Responsibilities
- Installs, configures, and upgrades new hardware or software systems or components, ensuring integration with existing network system.
- Attends customer inquiries, diagnoses problems, and provides solutions remotely and/or on‑site.
- Escalates requests, especially pertaining to network connections, to the appropriate party as needed.
- Coordinates user access for staff to the United States team.
- Provides operational support for the organization’s information systems and peripheral equipment such as servers, desktops, printers, and storage devices.