Technology Service Specialist, AVP

Full-time Computer Occupations

Description

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The L2 Specialist for AI Voice assistant Support is a critical role responsible for ensuring the continuous availability, stability, and optimal performance of the DB AI assitant platform. This individual acts as the primary escalation point for L1 support, driving detailed incident resolution, problem management, and proactive monitoring to maintain a robust production environment. The role requires a deep understanding of the DB Butler application architecture, underlying technologies, and operational processes within Deutsche Bank.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

Best in class leave policy

Gender neutral parental leaves

100% reimbursement under childcare assistance benefit (gender neutral)

Sponsorship for Industry relevant certifications and education

Employee Assistance Program for you and your family members

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