Technology Risk & Operations Analyst

Full-time Business Intelligence & Analysis

Responsibilities

• Prepare project status reports, management reports, and dashboards for all scope areas (projects, operations, risk, vendor management).
• Deliver ad hoc reports for urgent leadership decisions and audits, ensuring clarity, accuracy, and actionable insights.
• Track operational metrics (e.g., SLAs, incident/defect rates, lifecycle KPIs) and provide insights for decision‑making.
• Maintain reporting cadences and data quality standards; automate recurring reports where feasible.
• Support process standardization and governance across technology operations, including documentation, templates, and SOPs.
• Manage internal and external audits and reviews, including GRC updates, RFIs, and audit observations.
• Provide risk oversight and governance for technology domains.
• Lead audit readiness activities: evidence management, engagement coordination, remediation tracking, and closure.
• Monitor risks a...