Technology Operations Manager (Nightshift)

Allegis Global Solutions

Full-time Operations Specialties Managers
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Location
Pasig, Metro Manila, Philippines
Posted
July 08, 2026

Job Description

Job Summary

:

The Technology Operations Manager is responsible for people leadership, capability development, and escalation ownership for a globally aligned Technology Operations team. This role operates within the AGS global operating model and is not accountable for day-to-day delivery prioritisation or ticket management, which sits with Team Leads.

Responsibilities

  • People Leadership & Engagement - Lead, develop and inspire a team aligned to NA support . Own performance management, coaching and career development. Drive engagement, retention and team culture. Lead succession planning and talent pipeline development. Lead workforce planning, hiring and resource allocation to ensure optimal team capacity, capability alignment and coverage across Global Operations. Act as the Manila site leader for Technology Operations, driving local engagement, operational alignment and strong connectivity with global and regional stakeholders
  • Escalat...

    • Job Details

    • Job Type
      Full-time
    • Category
      Operations Specialties Managers
    • Date Posted
      July 08, 2026
    • Application Deadline
      August 17, 2026