Technology Lead – COTS Appliance Support /Desktop Support Engineer

Ampstek

Full-time Technical Support & Administration
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Location
Remote, uusimaa, Finland
Posted
July 25, 2026

Job Description

Hi Connections and professionals Technology Lead – COTS Appliance Support /Desktop Support Engineer

Technology Lead – COTS Appliance Support /Desktop Support Engineer

Location: Finland (Hybrid)

Experience: 5–7 Years

Work Mode: Hybrid

Required Skills

  • 5–7 years of application support and maintenance (L2/L3).
  • Incident, Problem, and Change Management.
  • Production deployments and batch job management.
  • Dashboarding, automation, and operational support.
  • ITIL Incident, Problem & Change Management.
  • Networking configuration and troubleshooting.
  • Telecom signaling and packet analysis.
  • NetScout & Cisco Network Packet Broker administration.
  • Performance monitoring and network analytics.
  • Strong understanding of telecom network architecture.

Preferred Skills

  • Experience in the Telecom domain.
  • Knowledge of Linux.
  • Knowl...