Location
Windsor, Victoria, Australia
Posted
July 22, 2026
Job Description
Description
Job Description
The Technology Analyst – Solutions & Support plays a key role within Zitcha’s Customer Team, acting as the bridge between our customers, Product, Engineering, and Customer Success teams.
You’ll combine technical problem solving with platform expertise to deliver exceptional customer outcomes. From supporting complex platform issues and configuring customer environments to assisting with campaign operations and product improvements, you’ll become a trusted technical advisor for both our customers and internal teams.
This is an exciting opportunity to join one of the fastest-growing Retail Media technology companies and help shape how we support customers across the APAC region.
Primary Responsibilities
- Act as a technical subject matter expert (SME) for the Zitcha platform.
- Serve as the primary Level 2 escalation point for ...