Technician (Technical Support)

Full-time Other-General

Job Description & Requirements

work scheme: 4 days per week

Job Responsibilities:

• Attend to reported gas incidents and gas supply abnormalities such as gas fires, poor gas supply pressure, suspected gas leaks, etc.
• Perform site investigations and rectification work, coordinating with relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies and submission of reports.
• Respond to customer service requests including installing/ replacing/ troubleshooting gas appliances, servicing of gas stoves, conducting soundness tests on gas installations, etc.
• Handle customers’ enquiries/ feedback and manage service recoveries.
• Manage the collection, issuance and return of meter, prepare and process billing and submit monthly report.
• Prepare gas incident reports.
• Maintain the housekeeping of company vehicle.

Requirements:

• Higher Nitec or Nitec in Mechanical or a...