Location
ottawa, on, Canada
Posted
July 19, 2026
Job Description
Job Posting Details
Job Title: Technician - Advanced, Business Technician I, Wage schedule B
Job location address: 160 Elgin Street, Ottawa (Ontario) or 76 Adelaide W, Toronto (Ontario)
Job status: Regular - Full Time
Managed Business Solutions & Development (MBSD) Team
The Managed Business Solutions & Development (MBSD) Team are looking for motivated team members to join our L2 team in the delivery, operations, innovation and evolution of our network services domain. You will be working on the MISN, IPVPN and SDWAN services for our largest Managed Services customer that Bell supports.
Main Job Duties / Accountabilities
- Provide support to various Managed Services customers (includes MACDs, incidents, changes and projects)
- Work closely with L3 support to resolve complex incidents
- Provide the necessary support to ensure all SLAs are met
- Participate in onboarding process for new clients...