Job Description
We are looking for a talented Senior Technical Trainer Instructor to join our team specializing in Services, Maintenance and Diagnostics for our Service Sales Department in United Arab Emirates, Dubai.
In this role, you will make an impact in the following ways :
Deliver impactful technical training: Facilitate high-quality, engaging training sessions on Cummins products and systems, improving technician capability, repair accuracy, and overall service efficiency.
Enhance service quality and customer satisfaction: Equip technicians and service personnel with the knowledge and tools needed to resolve issues effectively, leading to improved customer experience and reduced downtime.
Proactively address training needs: Forecast training demand and develop structured training plans that align with business priorities and support operational excellence.
Build technical capabili...