Technical Support - Work from Home | 3-month contract

Full Time Computer Occupations

The Opportunity

Description

About the job:

We are looking for talented customer service specialists, passionate about customers, to join our team. This is a contract role for 3-months.

We are currently hiring for this remote work from home opportunity for the provinces of Alberta AB, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan.  

Responsibilities

• Provide first level customer service/ technical solutions in regard to client products.
• Build and maintain positive customer relations by offering personalized solutions. Strive to exceed expectations.
• Ensure requests are handled appropriately by coordinating with various functions within the company
• Schedule service calls and follow up with customers/clients
• Troubleshoots and resolves technical issues using established diagnostic...