Technical Support- US Client Facing

Vensure Employer Solutions

Full-time Other-General
Apply Now
Location
noida, uttar pradesh, India
Posted
July 21, 2026

Job Description

VensureHR is HR | Payroll | Employee Benefits | Hiring

No matter what size your business is, VensureHR offers comprehensive HR and technology services such as payroll, employee benefits, compliance, and recruiting.


Essential Duties and Responsibilities

  • Analyze client configuration requests and design customized solutions to achieve their specific goals.
  • Implement customized product systems to address the unique business requirements of each client.
  • Provide timely and effective responses to client inquiries via email and phone, ensuring clear and efficient communication.
  • Responsible for managing incoming calls in a phone queue and delivering exceptional customer service by addressing inquiries, resolving issues, and providing accurate information.
  • Regularly maintain and update all project-related documents and tracking systems.
  • Responsible for establishing and reviewing cases ...