Job Description
At Nextiva, we create connected communication tools that help businesses stay in touch with their customers and teams. Over 100,000 companies rely on Nextiva for phone service and customer management tools. We’re not your parent's phone company. Founded in ****, Nextiva took on the trillion‑dollar telecom industry and succeeded in changing the game by making technology more accessible and affordable for everyone. Companies solve their toughest challenges using our Vo IP innovations and signature Amazing Service®.
Position OverviewWe’re actively looking for amazing people like you to join our team!
The role of the Technical Support Supervisor is to lead, coach, develop, and support team members of the Customer Support Team. Technical Support Supervisors are responsible for day‑to‑day supervision of team members, directing and assessing their teams, and maximizing team and operational performance while providing support and guidance for team members...