Technical Support Supervisor - Capital Equipment Technical Services

Boston Scientific

Full-time Supervisors of Installation, Maintenance, and Repair Workers
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Location
Kerkrade, Limburg, Netherlands
Posted
June 12, 2026

Job Description

About the role:


Supervise a Call Center responsible for Technical support related to Medical Electrical Equipment. Liaise with multiple departments to ensure maximum uptime of systems in the field to achieve maximum customer satisfaction. (Co)-Lead projects to improve Call Center processes.

Be a backup for the Service support Supervisor who is responsible for a team that manages the planning of installations, Upgrades & preventive maintenance
 


Your responsibilities include:

  • Manage all aspects of the Call Center. Structure, staff and manage organizations for achievement of department and Service objectives.
  • Manage day to day operations and scheduling of personnel to meet customer needs.

  • Provide customer service and technical support for all supported BSC equipment offerings.
  • Establish and support a work environment of continuous improvement that supports BSC's Quality Policy, Quality System and the a...

    • Job Details

    • Job Type
      Full-time
    • Category
      Supervisors of Installation, Maintenance, and Repair Workers
    • Date Posted
      June 12, 2026
    • Application Deadline
      July 22, 2026