Technical Support Specialist (m/f/d)

Nordex SE

Full-time IT & Technology
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Location
remote, romblon, Philippines
Posted
June 03, 2026

Job Description

Technical support Specialist Electrics

Provide technical expertise and support, assisting onโ€‘site or remotely to field technicians with installations, maintenance, upgrades, and repairs for the wind turbineโ€™s electrical system.

Responsibilities

  • Diagnose, troubleshoot, and resolve technical/service issues; develop and document technical solutions in incident records and communicate measures to requestors.
  • Create knowledge articles and troubleshooting guidelines.
  • Identify clusters and prepare issues for product failure analysis; align with relevant stakeholders (engineering, product technical management, and technical management) and regional claim handlers.
  • Deliver training on company products, processes, and technologies; select appropriate training aids and ensure participants comply with occupational health and safety rules during training.
  • Analyze course evaluations to judge the effectiveness of training...