Technical Support Specialist

FYST

Full-time Tecnologías de la Información
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Location
madrid, madrid, Spain
Posted
July 20, 2026

Job Description

Your Mission
Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud.
- Payment System Configuration: сonfigure and maintain payment entities in the gateway (merchants, providers, routing rules, limits).
- Manage payment methods activation, routing logic, and transaction limits according to business requirements.
- Support onboarding of new merchants from a technical perspective.
- Integrations & Testing: set up and test new payment integrations with providers and merchants.
- Perform functional testing of payment flows (deposit / withdrawal) and validate transaction processing. Assist with releases of new payment methods and features.
- Technical Support (L2): act as Level 2 technical support for the Customer Support team.
- Investigate technical issues reported by merchants, providers, or internal teams. Analyze logs, transaction statuses, and system behavior to identify root c...