Technical Support Specialist Level II

Mysubicbay

Full-time IT & Technology
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Location
, , philippines, , , philippines, Philippines
Posted
June 07, 2026

Job Description

Male/Female; Must be a holder of a bachelor’s degree in Computer Science/ Information Systems/ Engineering/ Business or other relevant disciplines; With at least 2 years of technical support experience; With experience as System Administrator/ Network Engineer or IT Helpdesk is desirable; Must possess the following certifications: CCNA, MCP, MCSA; Has broad working knowledge of telecom and telemarketing practices and operations and demonstrates continued and consistent proficiency in most of skills set utilized within Ellick BPO Solutions, Inc.; Must have strong conversational English communication skills, both verbal and written.

Skills, Knowledge and Abilities required

  • a) Must develop and display good decision making skills as it relates to thinking on one’s feet
  • b) A deep understanding of the following terms: IP address, MAC address, Subnet mask, Gateway, DNS, NAT, DHCP
  • c) Understands Cisco related knowledge: static route, switching,...