Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 16, 2026
Job Description
To carry out and take responsibility for the tasks and activities relating to the operation of applications in production in GS-IT with the following goals:
- Ensure the Service Level Agreements (SLA) are adhered to
- Ensuring high availability, security, and performance of all monitored systems
- Implement changes in accordance with requirements
The position Client Server comprises the following monitoring and operational roles:
- Monitor servers, applications, databases and storage performance. Ensure the availability and stability of the servers
- Detection, analysis, resolution, and documentation of all IT faults in accordance with standards
- Use of standard tools for incident, problem, request and change management
- Escalation of faults as specified to the respective on-call service or alternatively to the Escalation Manager
- Fault response outside the service line's acceptance times <...