Location
calgary, ab, Canada
Posted
July 13, 2026
Job Description
Become an integral part of Osler, Hoskin & Harcourt LLP as an Information Services Technician in Calgary. This role demands technical troubleshooting skills, offering support for the Firm’s systems and hardware.
Osler is looking for a dedicated Information Services Technician to join our Calgary office. In this role, you will serve as the first point of contact for end users, resolving inquiries related to computer hardware, application software, and desktop technology. You will work as part of a vibrant team, contributing to efficient service delivery that meets client needs and expectations.
Key Responsibilities:
• Receive service requests via multiple channels from end users
• Analyze and resolve end user problems efficiently
• Log help desk calls and maintain ticket history
• Provide installations and support for network components
• Assist with AV setup for meetings and events
Requirements:
• Experience in technical customer service or help desk support<...
Osler is looking for a dedicated Information Services Technician to join our Calgary office. In this role, you will serve as the first point of contact for end users, resolving inquiries related to computer hardware, application software, and desktop technology. You will work as part of a vibrant team, contributing to efficient service delivery that meets client needs and expectations.
Key Responsibilities:
• Receive service requests via multiple channels from end users
• Analyze and resolve end user problems efficiently
• Log help desk calls and maintain ticket history
• Provide installations and support for network components
• Assist with AV setup for meetings and events
Requirements:
• Experience in technical customer service or help desk support<...