Technical Support Specialist II — Client Solutions
The Nielsen Company
Full-time
Servicio de atención al cliente
Location
Remote, Remote, Mexico
Posted
July 15, 2026
Job Description
Nielsen in Mexico is seeking a Customer Support Representative to be a pivotal point of contact for clients, ensuring day-to-day operational excellence through high-quality problem resolution across proprietary applications—software, hardware, and communications.
This individual contributor role emphasizes technical proficiency, clear communication, and consistent service delivery, with responsibilities spanning incident response, knowledge sharing, and collaboration with global teams to sustain
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