Key Responsibilities
Technical Support & Operations
Perform first-level technical troubleshooting before escalating issues to engineering teams Provide weekend escalation coverage, including issue triage and coordination with on-call technical teams Support operational changes within data pipelines and workflow systems Execute scripts and automated processes for operational and developer support queues Run data acquisition and processing tasks through APIs and backend systems Pipeline Maintenance & System Reliability
Monitor and maintain high-volume data pipelines Identify system failures, bottlenecks, and workflow inefficiencies Collaborate with engineering teams to recommend technical improvements and process optimizations Manage ETL workflows, including data extraction, transformation, and transfer processes Maintain backend operational...