Technical Support Specialist

full-time Computer Occupations

Job Description

Join Precision Automotive Equipment as a Technical Support Specialist and become the go-to expert for our advanced equipment, including diagnostics.

You’ll support customers and field technicians to ensure equipment runs safely, accurately, and reliably troubleshooting faults and delivering clear technical advice via phone, manuals, and service bulletins. You’ll also create and maintain safety documentation and play a key role in organising and delivering training to build capability across our teams.

If you’re a hands-on problem solver who enjoys sharing knowledge, this is your opportunity to make an impact.

Key Responsibilities

• Provide technical support to workshops by troubleshooting automotive workshop equipment including diagnostic tools
• Identify and resolve problems related to associated hardware and software components
• Reduce vehicle downtime through fast, accurate, and com...