Technical Support Specialist - BIL

Xplore Inc.

Full-time Other-General
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Location
calgary, ab, Canada
Posted
July 09, 2026

Job Description

Xplore Inc. is seeking a Bilingual Technical Support Specialist to join our growing team. This role combines technical support with identifying and addressing customer needs, diagnosing and resolving technical challenges, and recommending Xplore’s products and services.

Benefits

  • Competitive compensation package
  • $3.00/hour Bilingual Premium (French/English)
  • Bonus incentive opportunities up to $2,800 annually
  • Excellent company benefits including health and dental
  • Matched participation in group RRSP
  • Strong focus on internal promotion, career path development and training
  • A robust training program to set you up for success

Key Responsibilities

  • Advanced technical troubleshooting with customers to resolve concerns related to internet/network connectivity and email
  • Collaborate with internal teams, including Channel Support and Network Operations, to investigate, ...