Technical Support Specialist - Benelux Market

Confidential

Permanent / Full Time Computer Occupations
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Location
Ferrara, Emilia-Romagna, Italy
Posted
July 12, 2026

Job Description

Role Summary

Our client, an international technology company specializing in connected solutions, data analytics, and fleet management technologies, is seeking a Technical Support Specialist to support customers and partners across the Benelux market.
The successful candidate will be responsible for troubleshooting hardware and software issues, providing technical guidance, delivering training, and ensuring an exceptional customer experience.


This role is ideal for a technically minded professional who enjoys problem-solving, customer interaction, and working in a fast-paced, innovative environment.


Key Responsibilities
  • Provide technical support to customers, partners, sales representatives, and internal teams via phone, email, and chat.
  • Diagnose and resolve hardware, software, connectivity, installation, and configuration issues.
  • Support database setup, user management, reporting, portal configuration, a...