Job Description
Job Requisition ID #
26WD98836Technical Support Specialist
Autodesk Forma connects the office, trailer, and field so customers can move through each phase of a building's lifecycle, from design and pre-construction to construction, turnover, and operations, with solutions including Forma Build, Forma Data Management, BuildingConnected Pro, and Forma Takeoff. General contractors, subcontractors, and owners around the world rely on Forma to win more work, enhance collaboration, accelerate decision-making, reduce risk, and improve overall project outcomes.
The Digital Support Technical Support Specialist is responsible for Tier II technical investigations, advanced troubleshooting, customer communication, defect validation, and technical issue resolution across Autodesk Forma products. This role partners closely with Engineering, Product, Customer Success, and frontline Support teams to resolve complex customer issues while contributing to knowledge d...