Job Description
Technical Support Specialist_ Associate (GSOC)
Full-time
We are a specialized provider of technology-enabled risk management solutions, headquartered in Dubai, UAE.
Designation: Technical Support Specialist_ Associate (GSOC)
Next Level Manager: Operations Manager, Technical
Location of Position: Dubai, UAE. The role may require occasional travel for installations and troubleshooting of equipment.
Purpose of Role: This vital frontline role sees applicants working as part of a team delivering risk management services to our clients across the globe. You will provide adaptive technical support to clients related to our integrated solutions from our 24/7 Global Security Operations Center (GSOC). You'll solve diverse technical challenges for clients operating in complex environments worldwide, requiring a blend of technical aptitude, creative problem‑solving, and excellent communication skills.
Key Responsibilities
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