Location
manila, metro manila, Philippines
Posted
June 04, 2026
Job Description
About the Job: Technical Support Representative (TSR)
TO QUALIFY
- Candidate must possess at least an Undergraduate Level (at least 2 years) or College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
- Good English communication skills are required.
- Typing speed of at least 35 wpm.
- Willing to work in Quezon City, Mandaluyong City, Pasig City, Makati City, Pasay City or Taguig City.
RESPONSIBILITIES
- Take ownership of gaming issues reported by gaming clients and see problems through to resolution.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Provide prompt and accurate feedback to customers.
- Ensure proper recordi...