Location
, , pakistan, , , pakistan, Pakistan
Posted
June 02, 2026
Job Description
Job Overview
The Technical Support Representative will be an integral part of our client’s support team, offering expert assistance for a wide range of technical issues to English‑speaking clients over the phone and through remote access and tech support tools.
Qualifications
- Strong background in BPO call center inbound phone calls from English‑speaking clients.
- Extensive experience troubleshooting both Apple MacBook and Windows PC environments.
- Proficient in troubleshooting Mac and Windows operating systems.
- Skilled in resolving a broad spectrum of technical issues.
- Strong sales acumen with experience in upselling products and services.
- Excellent communication and documentation skills.
- Proven track record of dependability and adherence to schedules.
- Ability to work full‑time hours with availability on weekends.
Responsibilities
- Over‑the‑phone tr...