Technical Support Representative

Miranda HR

Full-time IT & Technology
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Location
muntinlupa, metro manila, Philippines
Posted
May 29, 2026

Job Description

On-site - Muntinlupa Fresh Graduate/Student Diploma Full-time

Employee Recognition and Rewards

  • Holiday Gifts, Incentives

Insurance Health & Wellness

  • Life Insurance

Professional Development

  • Job Training

Responsibilities

  • Provide first-level technical support via phone, email, and chat.
  • Troubleshoot and resolve technical issues related to hardware and software.
  • Document and track customer interactions and resolutions in a ticketing system.
  • Collaborate with team members to improve processes and enhance customer experience.
  • Assist in the development of user guides and training materials for customers.

Requirements

  • Educational Qualifications: Diploma in a relevant field.
  • Experience Level: Fresh Graduate (0–1 years).
  • Skills and Competencies: Strong commun...