Location
malabon, metro manila, Philippines
Posted
June 06, 2026
Job Description
Description
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Diagnose and resolve technical hardware and software issues.
- Guide users through step-by-step solutions in a friendly and professional manner.
- Document support interactions and maintain detailed records of customer communications and technical issues.
- Collaborate with other IT staff to improve support processes and troubleshoot complex problems.