Technical Support Representative I – POS & Retail Systems
Murkez Technologies
Full-time
IT & Technology
Location
lahore, punjab, Pakistan
Posted
July 19, 2026
Job Description
Murkez Technologies seeks a motivated Technical Support Representative I to join our team. You will provide Level 1 support for POS and store systems to a US-based client, guide staff through basic fixes, and escalate complex issues to senior colleagues.
The role emphasizes learning, consistent ticket handling, and clear communication. Ideal candidates have basic troubleshooting ability, a willingness to learn POS and store systems, and comfort using Zendesk or Jira to manage tickets.
#J-18808-Ljbffr