Job Description
Lutron is seeking service-focused individuals to join our DIY and PRO Technical Support teams at our Annex office in Center Valley, PA. These roles are ideal for those who are passionate about delivering outstanding support and creating exceptional customer experiences.
As a member of our team, you’ll provide technical assistance to a wide range of customers — from retail end users to residential and commercial clients — helping them get the most out of Lutron’s innovative lighting and shading solutions.
Responsibilities
DIY Team Responsibilities:
Serve as a trusted advisor to current and prospective customers by offering expert guidance on product education, selection, and compatibility — acting as a one-stop solution for their needs.
Build strong customer relationships through clear, confident communication and exceptional interpersonal skills that foster trust and s...