Technical Support & Release Manager

Cloudstaff

Full-time IT & Technology
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Location
, , philippines, , , philippines, Philippines
Posted
June 03, 2026

Job Description

Overview

Were Hiring: Technical Support & Release Manager! We are seeking a role that fosters collaboration, creativity and career growth in a vibrant environment. Role: Technical Support & Release Manager.

Work Arrangement: Work from Home

Location: Any CS Site - Ortigas / Makati / Cebu / Davao / Bacolod / Angeles / Mabalacat

Schedule: Morning Shift / Night Shift

To become a priority applicant, please share a 1-2 minute video introduction detailing your experience in this specific role. Please use a clean, distraction-free background and speak clearly.

Key Responsibilities

  • Support new client installations, onboarding, and configuration troubleshooting.
  • Resolve technical issues across software, installations, and client environments.
  • Provide ticket coverage and assist support team during peak demand.
  • Coordinate software releases for Python, SQL Server, and Snowflake environments.
  • Perform ...